Escalation position
Raise an escalation
What is happening, what you need, and from which tier to whichFilters
Applied to every screen, the report and the CSVEscalation register
No escalations recorded yet. Add one on the left, or load the sample register from the Settings tab.
Headline figures
Escalations raised per month
Every escalation by the month it was raised, with line-stopped events called outWhat gets pushed up, and to where
Escalations by receiving tier, split by categoryOpen escalations by area
Where the outstanding problems are sitting right nowImpact of what is still open
The production consequence of the outstanding escalationsLive escalations
Open and responded, worst production impact first, then oldestClosed — response and resolution performance
The last ten escalations that were resolved or closedSettings
Currency, dates and the rules this tool appliesReport header
Appears on the printed reportYour data
Stays on this computerRecords and settings are stored in this browser only. Use Export .json for a backup you can archive or move to another machine, and Import .json to restore it. Reset asks twice, then erases everything.