Customer value position
Add a customer
Revenue, margin, and what it costs to serve themFilters
Applied to every screen, the report and the CSVCustomer register
No customers recorded yet. Add one on the left, or load the sample review from the Settings tab.
Headline figures
Net contribution — the twelve largest customers
Ranked by what is left after the cost of serving them, not by revenueRevenue concentration
Cumulative share of revenue as customers are added, largest first — whole register, filters ignoredContribution health within each ABC class
Customers per class, split by contribution margin after service costRevenue by relationship strength
How much of the book rests on a single contactCustomer ranking
Highest revenue first. Share, cumulative share and ABC class are taken from the whole register, so they do not move when you filter.Action list
Customers that are loss-making, large but held by one contact, dormant beyond 180 days, or paying more than fifteen days past your terms. One line per issue — a customer can appear twice.Settings
Currency, dates and the rules this tool appliesReport header
Appears on the printed reportYour data
Stays on this computerRecords and settings are stored in this browser only. Use Export .json for a backup you can archive or move to another machine, and Import .json to restore it. Reset asks twice, then erases everything.