Complaint position
Record a complaint
Log every complaint — including the ones you think are wrongFilters
Applied to every screen, the report and the CSVComplaint register
No complaints recorded yet. Add one on the left, or load the sample register from the Settings tab.
Headline figures
Complaints received per month
Every complaint, justified or notComplaints by category
With the justified / not justified splitSeverity of open complaints
What is on the desk right nowCost by category
Where complaints hurt financiallyOpen complaints
Everything not yet closed with the customer, oldest firstRecently closed
The last ten complaints closed with the customerSettings
Currency, dates and the rules this tool appliesReport header
Appears on the printed reportYour data
Stays on this computerRecords and settings are stored in this browser only. Use Export .json for a backup you can archive or move to another machine, and Import .json to restore it. Reset asks twice, then erases everything.